Returns

All products are returnable IF the product is in the same condition as when purchased. This includes the product packaging. Returns are processed by Diesel Addiction within 30 days from the date of purchase (shipping and handling charges are not refundable). If you wish to return a product after 30 days from the date of purchase, a 20% restock fee will be charged.

Contact us to initiate a refund and we will provide you with a Return Authorization Number and Form to complete. This form will contain the return shipment instructions. Your credit card will be refunded once the product is received and inspected.

Note the following:
  • Returns must be packaged appropriately
  • Packages received without a Return Authorization Number and Form written on the outside packaging will be refused.
  • Returned product must be in new, re-saleable condition, with all original boxes, packaging, parts, cables, manuals, etc. If not in condition as purchased, return may be refused or a 5-10% restock fee may be assessed.
  • Original shipping charges will not be refunded.
  • Customer is responsible for shipping costs incurred to return products.

 

Diesel Addiction
9282 Industrial Blvd NE, Leland, NC 28451 | Email: info@dieseladdiction.com | Phone: 910-763-1796